GDPR Compliance

Last Updated: 1 January 2026

cloud-vector is committed to protecting the personal data of all individuals, including those protected by the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR requirements and explains your rights under this regulation.

Our Commitment to GDPR

Although based in Australia, we recognise the importance of GDPR compliance for visitors from the European Economic Area (EEA). We process personal data lawfully, fairly, and transparently, implementing appropriate measures to protect your information.

Legal Basis for Processing

We process personal data only when we have a lawful basis to do so. Our processing activities are based on one or more of the following:

• Consent: You have given clear consent for us to process your personal data for a specific purpose
• Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your rights do not override these interests
• Legal Obligation: Processing is necessary for us to comply with legal requirements

Your Rights Under GDPR

If you are located in the EEA, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.

Right to Rectification

You have the right to request that we correct any inaccurate personal data we hold about you. You also have the right to have incomplete personal data completed.

Right to Erasure (Right to Be Forgotten)

In certain circumstances, you have the right to request that we delete your personal data. This right applies when:

• The data is no longer necessary for its original purpose
• You withdraw consent and there is no other legal basis for processing
• You object to processing and there are no overriding legitimate grounds
• The data has been unlawfully processed
• The data must be erased for legal compliance

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of your data or object to our processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You may also request that we transmit this data directly to another controller where technically feasible.

Right to Object

You have the right to object to processing of your personal data where we rely on legitimate interests as our legal basis. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or significantly affects you. We do not currently engage in such automated decision-making.

Exercising Your Rights

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month. In complex cases or when we receive numerous requests, we may extend this period by up to two additional months, but we will inform you of any such extension.

We may need to verify your identity before processing your request. This helps protect your data from unauthorised access.

Data Transfers

As an Australian organisation, any transfer of personal data from the EEA to our systems constitutes an international data transfer. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses approved by the European Commission
• Binding corporate rules where applicable
• Compliance with applicable data protection frameworks

Data Protection Officer

For matters related to GDPR compliance and your data protection rights, you may contact our designated data protection representative at the address below.

Complaints

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority. For EEA residents, this would typically be the data protection authority in your country of residence.

Contact Us

For GDPR-related enquiries or to exercise your rights, please contact us at:

cloud-vector
Level 12, 456 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]

Please include "GDPR Request" in your subject line to ensure prompt handling of your enquiry.